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Privacy Policy

Last Updated: October 18, 2025

At Chispa, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our platform.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, password, and profile details
  • Content: Photos, videos, and other content you create or upload
  • Communications: Messages, support tickets, and feedback you send us
  • Payment Information: Billing details processed securely through our payment providers

Information Collected Automatically

  • Usage Data: How you interact with our platform, features used, and time spent
  • Device Information: Device type, operating system, browser type, and IP address
  • Cookies and Similar Technologies: To improve your experience and analyze usage

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Develop new features and functionality
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Personalize your experience and deliver relevant content

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
  • Legal Requirements: When required by law, subpoena, or legal process
  • Protection of Rights: To protect our rights, property, or safety and that of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Download your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Object: Object to processing of your information in certain circumstances

To exercise these rights, contact us at

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your information within 30 days, except where retention is required by law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at .

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, though disabling them may affect functionality.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email:
Support:

This Privacy Policy is part of the Holistic Quality ecosystem. For information about other Holistic Quality platforms, visit .